what we do
Axcent can support all phases of software design, implementation and management. We follow its entire life cycle and collaborate with our customers through agile development processes and methodologies. The delivery of our services is made possible through the following capabilities:
- Application Operation Services
- Service Management and Operations
- Software Quality Assurance
- Application Development
- Technology Scouting
The rapid evolution of markets and technological scenarios commits us to the continuous search for innovative technologies capable of improving the efficiency of our development processes.
what we have done for our customers
Public Administration
- Implementation of portals for archiving documentation and managing personal information of employees and others.
- Support in implementation activities and application management in the Construction and Trade sectors.
- Creation of a portal for the complete generation of regional government documentation for an important client.
- Development of a web portal for information management.
- Provision of specialist consultancy services for the integrated financial and economic accounting management system, in connection with the Budget and Accounting system.
- Cloud-based Application Services and Project Management Office (PMO) Services.
Health
- Development and Maintenance, Support and Management of regional health systems, focusing on the Socio-Health Information System.
- Integration activities of the digital signature system for health reports.
- Provision of professional services to support the project, such as Business Analyst and Solution Architect.
- Software Developer for the realization and customization of product suites adhering to healthcare interoperability standards.
Customer Experience
Axcent makes an important contribution to the customer experience, mitigating factors that can influence the customer journey helps our customers reduce the gap between customer expectation and customer satisfaction. We actively take part in projects with advanced technology oriented omnichannel and multichannel.
We have developed several CRMs for business, consumer and wholesale customers, managing the customer base and marketing automation through various communication channels.
Data Warehouse
Monitoring e Reporting
We have experience in the design and implementation of specialized systems for detailed monitoring of commercial service delivery processes for monitoring reporting integration tools within the Datawarehouse (DWH).
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